The Network Support Centre

The NSC is now the solution to all your Networking needs. Using our longstanding experience and knowledge we can provide our customers with almost all network solutions from additional Network points to large scale WAN/VoIP implementation and complex network setup and configuration. The NSC compliments the Internet leased line of the client to enable efficient and effective use of networking concepts and connectivity. An Internet leased line with ISP Kenya has the added advantage of keeping all networking issues under one roof and avoids the frequent finger pointing that occurs between different Networks and Internet companies.

Network Installation
A well designed and installed network enables fast, efficient and effective communication between all departments and members of a company, whether they are in the same room or in different continents. Communication is vital to the sustained growth of any company and should be harnessed to reap the full potential a network can offer your company.

Network Consultancy
Existing networks and future growth and development of networks requires expertise knowledge to ensure that implemented solutions will work before undertaking any work or investment. The NSC can consult and manage these projects to recommend and implement viable, cost-effective solutions with structured timescales that achieve the desired customer requirements.

Network Maintenance
Any type of network, be it a small office network or a multi-site corporate WAN, requires a significant capital investment to install and setup. This investment needs to be protected and kept in optimum working order to maximise the returns. The NSC can work alongside existing IT personnel, or in a independent capacity, to maintain and protect the network and keep it running at its full capacity.

• Physical installation of passive equipment from two computers to a hundred or more.
• Purchase, setup and configuration of all active equipment. Switches, routers, computers, servers, firewalls, Wireless LAN equipment, printers, bridging equipment, and Voice over IP products.
• Software, Operating Systems and Anti-virus recommended and installed.
• Network expansion, upgrade, and segregation, identifying potential conflicts and congestion, software and hardware requirements, all relevant security aspects and the required configuration.
• WAN connectivity to merge LANs, potential of relocating or centralising services, protocol and software compatibilities and integration.
• Free trouble shooting on the telephone or by e-mail.
• Monthly or quarterly scheduled checkups with reports on the current state of the network.
• Certain number of free on site support per month with reduced hourly rates for additional support.
• Training, information sharing and trouble shooting with existing IT personnel.
  

Antivirus

• Viruses cost businesses an estimated $55 billion in 2003.
• More than 400 new viruses infest the web every month with a total of 74,000 viruses in the wild.
• Viruses cause real damage to businesses, both physically and financially. They also affect market position, branding, client security, and companies' reputation.

Firewalls
Connecting to the Internet without a firewall is like leaving the keys in your car with the engine running and the doors unlocked while you go shopping. Hackers use malicious code, such as viruses, worms, Trojan Horses, and port scanners to attack your network. A firewall will protect your network against these threats.

Email solutions
Emails based on domain names provide a consistent message about your company's integration in the E-commerce arena. They also offer a chance to efficiently organise the flow of email traffic in and out of your company.

Wireless LANs
Wireless LANs can provide mobility and easy of use for employees and future proofing of capital investment. Wireless LANs can achieve greater distances and simplified installation compared to cabled LANs. A wireless LAN also can be lifted and moved to new premises with a minimum of fuss.

Proxys
Proxys provide a wide variety of services to enhance and secure the bandwidth of the customers leased line. User management can control who, where, when and for how long the employees can access the leased line bandwidth. Utilises caching to free up additional bandwidth and ensures maximum efficiency of bandwidth.

• Anti-virus detection and network cleanups for infected network.
• Norton Software available: Norton 2004, Small Business Solutions, Corporate Edition, and Enterprise Edition.
• Alternative suppliers for anti-virus protection such as McAfee, Panda, and MDaemon Anti-virus (specifically for mail servers)

We can recommend, install and configure:

• Cisco Pix firewall family
• Symantec Firewall products, eg. Gateway Security and VPN firewalls
• Microsoft ISA solutions.
• Software firewalls for PCs or servers, on both Unix and Windows platforms.
• License acquisition, installation, configuration and maintenance of standard Mail Gateways. Eg. MDaemon, Exchange.
• Bespoke mail servers created on Unix platforms as per customer requirements.
• Available equipment for 802.11 a, b and g standard wireless communication with throughput rates of up to 108Mbs.
• We offer wireless communication from 50m to 100m for offices or large range reception which can cover several kilometres.
• Software and hardware solutions can be sourced, configured and installed for clients with 6 users up to large corporate customers with over 1,000+ employees.
• We will identify and recommend the ideal solution for each scenario and can provide the software on either Unix or Windows OS.

ISP Kenya - Keeping you one step ahead!